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Other than that their service was a complete waste of $500/year.

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Plus what little the warranty company kicks in.

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I found this website while looking to purchase a home warranty on a home we are about to buy, and I will have no regrets, especially if I never need to use it. More…

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Anyway, he was polite and performed the replacement with no problem. More…

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The Better Business Bureau shows more than 2,300 complaints against HomeSure. Better Business Bureau Among the items we found: The Better Business Bureau BBB received more than 2,300 complaints about HomeSure nationwide in the past three years. That sounds like a lot, but as past Bamboozled columns have shown, it's impossible to tell whether a complaint number is high or low without having the perspective of knowing how much business a company does. We asked CCHS, but a spokeswoman refused to say how many warranties it has. She did say it manages more than one million claims per year. BBB lists 18 alternate business names, including HMS and CCHS, for the company. It's common for a company with that many complaints to receive an low rating from BBB, but BBB didn't rank the company. We asked why. A BBB spokeswoman said it was evaluating complaints "right now" to determine if there are any patterns that it should address to the company. The BBB complaints are not isolated. A quick Google search found hundreds of additional complaints, many with similarities to Torine's experience, many citing confusion over the company's name.

For a fair price, he replaced the motor and pads.

I would rather have paid the $500 600 and never had to call on them.

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